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West Lancashire District Council

Plans to improve Council services set out

6 August 2008, 08/176

 

Plans to improve Council services set out

Plans to improve Council services and hit tough targets in the year ahead are set out in a new document that is now available for the people of West Lancs.

 

The Corporate Performance Plan, shows how West Lancs District Council intends to continue to improve the quality of services for local people while keeping costs as low as possible.

 

The plan also looks back at the previous 12 months and shows how the Council has beaten 96 of its targets and improved performance in 114 areas of work.

 

Councillor David Westley, portfolio holder for performance management, said: “We are already officially rated as an ‘excellent’ council and the new performance plan shows that we really are going from strength to strength, making further improvements and providing better services for local people while keeping costs down.

 

“We know, though, that we must be even better. There are areas of work where we need to make improvements and we are determined that we will do better in the coming year.”

 

Some of the Council’s main achievements over the last year are:

· Around 43% of household waste is being recycled or composted rather than going to landfill – an increase from 38% in the previous year and an improvement on the 41% target.

· Fly-tipping has been cut by more than a third and the Council beat its target to deal with fly-tips, clearing up 100% in an average of 1.37 days.

· 543 new jobs were created through Council projects, exceeding the target of 400.

· Crime was cut by almost a quarter – beating the target – and five new CCTV cameras were installed to help fight crime and the fear of crime.

 

Some of the areas where improvements did not hit targets included providing affordable housing and reducing staff sickness levels. These areas will be the focus for improvement in the coming year along with a raft of objectives including:

- Increasing waste recycling further, to hit the 50% target by 2010.

- Further reductions in crime to make people feel even safer.

- Reducing costs and providing even better value for money.

 

The Corporate Performance Plan is also available on CD, and in other formats on request - email peter.hamlin@westlancsdc.gov.uk or visit the Corporate Performance Plan page.

 

Related information

> Strategies and plans

> Performance and priorities

> Service standards

Last Updated: 9/8/2008

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West Lancashire District Council, 52 Derby Street, Ormskirk, West Lancashire, L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancsdc.gov.uk