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Emergencies: water and electricity

Problems with water

If you unexpectedly lose your water supply always check the following:
  • Has your neighbour lost their water supply?
  • Has your stopcock been turned off accidentally?

If you are still not able to get water after checking the above, contact United Utilities (external link) on 0845 746 2200.

 

Problems with electricity

If you unexpectedly lose your electricity supply always check the following:
  • Check your fuses are ok
  • If you have a meter, check it hasn't run out of tokens
  • Check to see if your neighbours have lost their supply. If they haven't, check your trip switch (if you have one)
  • If your trip switch has operated, switch off all appliances and reset the trip 

If you are still unable to get power after checking the above, contact your electricity supplier - their number will be on your last bill.

 

Related information

Last Updated: 7/16/2010

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk