The amount of rent you pay depends on the type of home you live
in. The rent you are paying at the moment will be shown on your
rent card.
Your rent is due on the Monday of each week
starting from the Monday your tenancy begins. Your rent must be
paid on time.
There are occasional non-collection weeks in
each year when no rent is due, normally the first two weeks in
April and around Christmas time (although, people with rent owing -
called 'arrears'- must continue to pay in these weeks). Your rent
card will show you when these non-collection weeks are.
How to pay your rent
There are a wide range of methods to pay
your rent or other housing payment. Visit the pay a bill page to find out
more. Alternatively, if you would like to speak to a Housing
Officer about payment options, please telephone 01695 585177
or email rentsteam@westlancs.gov.uk.
Rent statements
You can order a rent statement at any
time:
Online:
Rent Statement Request online form
By phone: calling Customer Services on 01695
577177
Rent refunds
If you have a surplus of credit you may be
able to request a rent refund. You can do this:
Online:
Rent Refund Request online form
By phone: calling Customer Services on 01695
577177
Related information