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Tenants Making a Difference

The Tenant Involvement structure gives tenants the opportunity to be involved in a number of different tenant groups and gives tenants a greater level of involvement, empowerment and the ability to scrutinise the services they receive. 

Find out more about the different groups:

Other ways to get involved

There are a number of other ways tenants can be involved:

  • Tenant Inspectors: help assess the services offered to tenants such as voids or repairs  
  • Service Inspectors: become a 'mystery shopper' of our services 
  • Armchair Army: get involved from the comfort of your own home by completing questionnaires and sending in your views 

If you would like to become an inspector or part of our armchair army, please get in touch using the contact details at the bottom of the page.

 

Your Voice

If you would like more information on the changes tenants are making, please download a copy of 'Your Voice'.

Contact us

If you are interested in getting involved and helping us on our road to improvement then please download a copy of the Tenant Participation Leaflet for more information or contact Lisa Conroy or Tracy Berry in the Tenant Involvement Team.

Tel: 01695 585 275

Email: tenantparticipation@westlancs.gov.uk

 

Related information

Last Updated: 1/17/2012

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk