Repairs: the Council's responsibilities
The Council is responsible for the following
list of repairs. However, if the repair is required as a result of
damage, misuse or neglect by the tenant, then the Council will
either refuse to carry out the repair or carry out the repair and
recharge the tenant:
Outside the home
- Structure
- Roof
- Window Frames
- External Doors
Water services
- Tanks, cylinders, piping, taps and fittings (not including
re-washering)
- Re-washering of stopcocks and ball valves
Sanitary installation
- Basin, sink and bath (and shower if provided by the
Council)
- Toilet pan and cistern
- Communal soil and waste pipes in flats
Electrical installation
- Fuse box/consumer unit and wiring
- Switches, Lighting and power points
- Appliances provided by the Council (unless listed in the
tenants'
responsibilities)
Gas installations
- Piping and outlets from the gas meter to the appliance
points
- Appliances provided by the council (unless listed in the
tenants'
responsibilities)
Electric, gas or solid fuel heating
system
External decoration
- External decoration is carried out by the Council as part of a
programme, not on request by tenants.
Miscellaneous internal
items
- Kitchen units unless provided by the tenant (this excludes
worktops, doors and drawers)
Miscellaneous external
items
- UPVC doors, windows and fittings
- All guttering and rainwater pipes
- Clothes posts or rotary dryers in communal area
- Fences and hedges which are on a boundary between Council land
and a public right of way
Where tenants are OAPs or severely disabled
and they do not have the support of friends or relatives, the
Council may agree to carry out additional repairs to those on the
list. Decisions will be made on an individual tenant basis by the
Executive Manager - Housing Services.
Related information