County council services

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Lancashire County Council is responsible for delivering many of the services in the borough. Around 75% of the council tax collected in the West Lancashire borough is spent on the services that the County Council is responsible for delivering.

Listed below are the main services provided by West Lancashire Borough Council and the main services provided by Lancashire County Council. This list of services doesn't include everything but it does include the most requested services.

Main services provided by Lancashire County Council

• Adult services (external link): this department deals with all education and social service needs for adults
• Children's services (external link): this department deals with all education and social service needs for children
• Highways (external link): this department with all major roads, highways, traffic management and street lighting
• Libraries (external link): the County provide all the libraries in the borough where you can access the internet for free
• Trading standards (external link): the County deal with complaints against retailers and welfare rights
• Youth services (external link): the County have a team of staff dedicated to youth services and youth councils
• Waste disposal (external link): County disposes of the waste that we collect

Main services provided by West Lancashire Borough Council

• Benefits: housing benefits and council tax benefits are processed by the borough council
• Council tax and business rates: West Lancashire collects the money that is spent by County and the Police
• Environmental health: this includes food safety, pollution and dog control
• Leisure facilities: this includes country parks, the ranger service, sports pitches and sports development. Our pools and sports centres are run by a leisure trust
• Parks and open spaces: playgrounds and parks in the district
• Planning and building control: all planning applications and most building control inspections
• Refuse collection and recycling: the collection of waste and recycling from your home
• Street cleaning: West Lancashire is responsible for cleaning all streets except the major highways

In many cases the county and the borough council work closely to make West Lancashire a better place to live, work and play.

If you are still unsure about who does what for you in the West Lancashire then contact Customer Services on 01695 577177 or email customer.services@westlancs.gov.uk.

Useful county council phone numbers