Each year all local government sites are reviewed by Socitm
(Society of Information Technology Management) for the
national Better Connected survey and we’ve been
consistently rated amongst the best council websites in the
country.
What the Socitm review said about us in 2011…
"A very good site in terms of structure and
design. The information provided is concise and focused."
"West Lancs clearly seems to be wanting to
encourage citizens to use the website services as much as possible.
Good do it online section"
"A really neat and well laid out Council
Tax landing section that enables you to scan all links to
available information quickly and efficiently"
“You get the impression the Council is
committed to seeking feedback and listening.”
"Well thought through adverse weather
sections which offers a link to school closures. The first
council I have noticed which does this"
What you’ve been saying about us…
"Website is very accessible and easy to use, i
reported an issue recently and got a quick response and the
situation was dealt with. Very pleased and find it quite helpful,
very informative."
"Really like the 'Your West Lancs' section of
the website with the postcode search facility, it looks great. I've
already used it to check when my recycling is being collected
next!"
“The website is excellent and answers all my
queries.”
“How refreshing a Local Government website
that feels like the 21st century and also works”.
Even English Heritage have had something to say about
our site...“West Lancashire’s website is well laid out, easy
to use and provides the sort of information that users want to
find. The information is up-to-date and helpful.”
We want to know if you think we’ve got it
right. Send us your feedback, and ideas on how we can get even
better, by completing the
website feedback form.
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